The Special Education Division is able to receive State Complaints, Due Process Hearing Requests, or Alternative Dispute Resolution Requests via mail, facsimile, or email. Please use the updated contact information below to submit a request:
Deborah Dominguez-Clark
c/o Office of General Counsel
New Mexico Public Education Department
300 Don Gaspar
Santa Fe, NM 87501
FAX: 505-827-3313
Email: dispute.resolution@state.nm.us
State Complaint
A State Complaint may be filed by any individual or organization if it is believed that a school, district or PED violated federal or state special education requirements. When the PED receives a complaint, it assigns a complaint investigator to conduct an investigation, determine if a violation has occurred, and order corrective action if necessary. The PED investigator will review information and documentation related to the allegation(s), interview witnesses, and can conduct an on-site review as part of the investigation. The investigator issues a Complaint Resolution Report with findings of fact and conclusions. The parties have the option of participating in a mediation or a FIEP before resolution of the complaint. If the investigator finds violations, the Complaint Resolution Report will specify corrective actions the school must take to comply with the law. State Complaints may be filed by mailing or faxing the completed State Complaint Form to the Special Education Division.
Relevant Forms and Resources
- State Complaint Parent Guide (PDF)
- State Complaint Form (Fillable PDF)
- State Complaint Form (Non Fillable PDF)
- Complaint Withdrawal Form (PDF)
- State Complaint Overview (web, video)
- What to Expect After a State Complaint is Filed (web, video)
Queja del Estado
Una queja estatal puede ser presentada por cualquier individuo u organización si se cree que una escuela, distrito o PED violó los requisitos de educación especial federal o estatal. Cuando el PED recibe una queja, asigna a un investigador de quejas para llevar a cabo una investigación, determinar si se ha producido una violación y ordenar una acción correctiva si es necesario. El investigador de PED revisará la información y la documentación relacionada con la(s) denuncia(s), entrevistará a testigos y podrá llevar a cabo una revisión in situ como parte de la investigación. El investigador emite un informe de resolución de quejas con hallazgos de hechos y conclusiones. Las partes tienen la opción de participar en una mediación o FIEP antes de la resolución de la queja. Si el investigador encuentra violaciones, el Informe de Resolución de Quejas especificará las acciones correctivas que la escuela debe tomar para cumplir con la ley. Las Quejas Estatales pueden ser presentadas por correo o por fax del Formulario de Quejas del Estado completado a la División de Educación Especial.
Formularios y recursos relevantes
- Guía Padres Quejas estatales (PDF)
- Formulario para una Queja Estatal (PDF Rellenable)
- Formulario para una Queja Estatal (PDF No Rellenable)
- Retirada de una Queja Oficial (PDF)
- Resumen de las quejas estatales (web, vídeo)
- Qué esperar después de que se presente una queja estatal (web, vídeo)
State Complaint Resolution Reports
C2122-03 Gadsden Independent School District
C2122-04 Santa Fe Public Schools
C2122-05 Ruidoso Municipal Schools
C2122-06 Pojoaque Valley Public Schools
C2122-07 Public School District
C2122-09 Gadsden Indep. School District
C2122-11 Las Vegas City Schools
C2122-14 Albuquerque Public Schools
C2122-15 Albuquerque Public Schools
C2122-17 San Diego Riverside Charter School and Jemez Valley Public Schools
C2122-18 NM Dept. of Corrections and NM Higher Ed. Dept
C2122-20 Farmington Municipal Schools
C2122-21 Hagerman Municipal Schools
C2122-23 Explore Academy
C2021-03 State Charter School
C2021-04 Albuquerque Public Schools
C2021-05 Bloomfield School District
C2021-06 Gadsden Independent School District
C2021-08 Clovis Municipal Schools
C2021-11 (Student Only) Albuquerque Public Schools
C2021-11 (Systemic) Albuquerque Public Schools
C2021-16 Grant Cibola County Schools
C2021-18 Central Consolidated School District